1. Acceptance and scope
By opening an Oxibet account, depositing funds, placing a wager or using oxibetcanada.org, you accept these terms and the policies referenced in them, including the privacy policy and the responsible gambling framework on the responsible gambling page.
Oxibet may amend these terms. Material changes — anything affecting fees, bonus terms, withdrawal rights or dispute routes — are notified by email and in-account at least 14 days before taking effect. Continued use after that date constitutes acceptance. If you do not accept a change, you may close your account and withdraw your balance.
Where the English and French versions of these terms differ in meaning, the English version governs. Where these terms and the Oxibet cashier disagree on a figure, the cashier governs.
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Register Now2. Eligibility
To hold an Oxibet account you must:
- Be at least 19 years old, or 18 if resident in Alberta, Manitoba or Québec;
- Be legally permitted to gamble under the laws applying where you are located;
- Act on your own behalf, not as agent, trustee or nominee for any other person;
- Not be an excluded person under any self-exclusion or regulatory register;
- Not be an employee, contractor or immediate family member of an employee of Oxibet or its game suppliers;
- Not be resident in a restricted territory. The current list is shown at registration and enforced at that point rather than at withdrawal.
Oxibet may refuse, suspend or close an account where eligibility cannot be established. Where an account is closed for ineligibility and no rule was broken deliberately, deposits are returned and winnings are void.
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3.1 One account. One account per person, household, device and IP address. Duplicate accounts are closed, bonuses on them are void, and winnings derived from bonus funds on a duplicate account may be confiscated. If a household member already plays, contact support before registering.
3.2 Accurate information. You must register in your own legal name with accurate details and keep them current. A mismatch between your account name and your verification documents will block withdrawals until resolved.
3.3 Security. You are responsible for your credentials. Enable two-factor authentication. Notify Oxibet immediately of any suspected unauthorised access.
3.4 Verification. Oxibet applies identity, age and anti-money-laundering checks. Additional documentation may be requested at any time, including source-of-funds evidence where cumulative deposits exceed C$20,000. Withdrawals are not processed until verification is complete.
3.5 Dormancy. An account with no login for 12 consecutive months is dormant. A C$5 monthly administration fee may apply from month 13, capped at the account balance. Dormant accounts holding a balance are never reduced below zero, and the fee stops when you log in.
3.6 Closure. You may close your account at any time from the account menu or through support. Verified balances are paid out. Closure for responsible-gambling reasons is processed immediately and without a retention offer.
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Register Now4. Deposits and withdrawals
4.1 Own funds only. Deposits must come from a payment method in your own name. Third-party deposits are reversed and may result in account closure.
4.2 Limits. Method-specific minimums and maximums are listed on the payments page and shown in the cashier. Daily withdrawal ceilings run from C$5,000 to C$25,000 by VIP tier. Minimum withdrawal is C$20.
4.3 Return route. Withdrawals are paid by the deposit method where that method can receive funds. Where it cannot — Mastercard, Neosurf, Paysafecard — payment is made by Interac e‑Transfer to a verified Canadian account.
4.4 Fees. Oxibet charges no deposit or withdrawal fees. Third-party provider fees (iDebit C$1.50 per deposit, Instadebit C$1.95 per withdrawal, Bitcoin network fees) are charged by the provider.
4.5 Currency. Canadian accounts are denominated in CAD. Cryptocurrency deposits are converted to CAD at the rate quoted on receipt.
4.6 No banking service. Your Oxibet account is a gaming account. It pays no interest and must not be used for money transmission. Balances funded and then withdrawn without material play may be returned net of processing costs.
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Register Now5. Bonus and promotion terms
5.1 Opt-in. Bonuses apply only when you opt in before the qualifying deposit. Oxibet does not apply bonuses automatically.
5.2 Welcome offer. 100% match on the first deposit to a maximum of C$500, plus 180 free spins at C$0.20 each released in six daily tranches of 30. Minimum qualifying deposit C$20. One per person, household, device and IP address.
5.3 Wagering. 35x the bonus amount, calculated on the bonus only and not on deposit plus bonus. Game contributions: slots 100%, video poker 20%, table games, roulette, blackjack, baccarat and live-dealer game shows 10%. Progressive jackpots and bonus-buy features contribute 0%.
5.4 Maximum bet. C$5 per spin, hand or round while any bonus is active. Exceeding it may void the bonus and winnings derived from it.
5.5 Expiry. Bonus funds expire 14 days after crediting. Free spin tranches expire 24 hours after release. Expired balances are removed without notice.
5.6 Withdrawal during wagering. You may withdraw deposit funds at any time. Doing so forfeits any unwagered bonus balance and remaining free spin tranches.
5.7 Abuse. Low-risk betting patterns designed to clear wagering without genuine risk — including covering opposing outcomes and using bonus funds solely on near-zero-variance bets — may result in forfeiture of the bonus and derived winnings.
5.8 Precedence. Promotion-specific terms shown in the cashier take precedence over this clause where they differ.
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Register Now6. Gameplay, errors and fair play
6.1 Malfunction voids play. Where a game, server or communication fault produces an incorrect result, the affected round is void and stakes are returned. This is standard across the industry and applies equally to wins and losses.
6.2 Disconnection. Slot rounds complete server-side, so a dropped connection does not affect the outcome. Live dealer rounds follow the table rules of the studio operating them.
6.3 Obvious error. Where a price, odds or payout is manifestly incorrect, Oxibet may void the affected bets and return stakes.
6.4 Prohibited conduct. Collusion, automated play, bots, exploitation of a software defect, and any attempt to manipulate a game outcome result in immediate closure, forfeiture of the balance and notification to the licensing authority.
6.5 Recording. Game logs are the definitive record of play. Where your record and the game log differ, the log governs.
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Register Now7. Liability and indemnity
Oxibet provides the service on an "as available" basis. To the fullest extent permitted by law, Oxibet is not liable for indirect or consequential loss, loss of profit, or loss arising from your own use of the service, including gambling losses.
Nothing in these terms excludes liability that cannot be excluded by law, including liability for fraud. Oxibet's aggregate liability in any circumstance is limited to the amount held in your account at the time the claim arose plus any amount wrongly withheld.
You indemnify Oxibet against losses arising from your breach of these terms, your provision of inaccurate information, or your use of the service in a jurisdiction where it is prohibited.
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Register Now8. Complaints, disputes and governing law
8.1 First step. Raise the issue with live chat or email support@oxibetcanada.org with your account ID and the relevant transaction or game round. Most matters resolve within 48 hours.
8.2 Escalation. If you are not satisfied, request written escalation to the complaints team, which responds within 10 business days with a final position.
8.3 External review. A final position may be referred to the licensing authority named in the licence footer of this site. Referral details are provided with the final position.
8.4 Records. Game logs, transaction records and support transcripts are the evidential basis for any dispute. Records are retained for at least five years.
8.5 Governing law. These terms are governed by the law of Curaçao. Nothing in this clause removes a Canadian consumer's statutory rights under applicable provincial consumer-protection legislation.
8.6 Severability. If any clause is held unenforceable, the remainder continues in force.
Last updated: 19 August 2026.
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Register NowFrequently Asked Questions
What are the most important Oxibet terms to know?
Four: one account per person and household; C$5 maximum bet while a bonus is active; 35x wagering on the bonus amount only; and withdrawals return by the deposit method where possible.
Can Oxibet change its terms?
Yes, with at least 14 days' notice by email and in-account for any material change. If you do not accept a change you can close your account and withdraw your balance.
What happens to a dormant Oxibet account?
After 12 months without a login, a C$5 monthly administration fee may apply from month 13, capped at the balance. Logging in stops the fee. The balance is never reduced below zero.
How do I escalate a dispute with Oxibet?
Contact support first, then request written escalation to the complaints team, which responds within 10 business days. A final position can be referred to the licensing authority named in our licence statement.
Still have a question? The Oxibet support desk answers in English and French, 24/7.
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